Our aim is for everyone to have a great experience on
our platform while promoting a culture of responsible gaming. We believe that gambling should
primarily be a source of enjoyment and entertainment. Nonetheless, we recognize that for some
individuals, gambling can develop into an issue that impacts their lives and the lives of those
around them in a negative way.
Tips for Staying in Control
It's essential to regularly
assess your gambling behaviors and habits. Are you engaging in gambling activities at a pace
that feels comfortable and manageable for you?
Should you find yourself feeling overwhelmed,
do not hesitate to contact our approachable safer gambling support team via email.
Signs of a
Gambling Problem
Consider these important questions to gauge your gaming habits:
Have
you ever missed work or classes in order to gamble?
When you find yourself low on funds, do
you feel a sense of panic or despair that drives you to want to gamble again?
Have you
compromised essential needs by spending every last dollar you have on gambling?
Are there
instances where you have lied or resorted to theft in order to secure funds for gambling?
Do
you frequently give gambling priority over your other necessary expenses?
Have you noticed a
decline in your interest in spending time with family and friends?
Do you sometimes feel
depressed or even have thoughts of self-harm as a result of your gambling activities?
If you
find yourself answering 'yes' to any of these questions, it may indicate a gambling problem. We
urge you to seek assistance from organizations like GamCare.
Setting Deposit
Limits
You have the option to establish daily, weekly, or monthly deposit limits to help
manage your gambling expenditures. These limits are specific to your account and can be set
either by reaching out to us or adjusting your settings within your account. Any requests to
increase limits will take 24 hours to be activated.
Self-Exclusion and \"Take a
Break\"
If you feel that your gambling habits are spiraling out of control, you have several
options:
You can choose to self-exclude for a minimum of six months. During this period,
your account will be inaccessible across all of our platforms.
Alternatively, you could take
a temporary break lasting from 24 hours up to six weeks. After this break, your account will be
automatically reactivated.
For a more comprehensive safeguard, think about enrolling with
GAMSTOP, a free service that will prevent you from accessing all licensed gambling websites in
Great Britain.
Reality Check Tool
This feature alerts you to the duration you've spent
playing. When the alert shows up, you can choose to continue, review your transaction history,
or log out.
Keeping Your Account Secure
Make sure to keep your username and password
confidential.
Log out after playing.
If you suspect that your account might be at risk,
please change your password right away.
Parental Controls
To help prevent underage gambling, we suggest utilizing parental control tools to restrict
access to gambling websites for children.